Question 1

What materials are needed to create a 3D visualization of a development?

Accepted Answer

At minimum, we need CAD drawings or design documentation, material references, information about the surroundings, the purpose of the visualization and a list of priority views.

Question 2

Can a visualization be created without a finished 3D model?

Accepted Answer

Yes. The 3D model is created from technical drawings as the first stage of the work. Modeling is priced individually, however, and may significantly extend the delivery time.

Question 3

How many revision rounds are included in the standard cooperation?

Accepted Answer

We refine the materials at the draft stage until the expected result is achieved. After that, one round of comments on the remaining visualizations is accepted, without changing the lighting or camera position.

Question 4

At what resolution are the visualizations delivered?

Accepted Answer

Our standard is 5K material prepared for both online use and print. If you need a higher resolution or have unusual requirements, please let us know in advance and we will agree the scope individually.

Question 5

Can you create daytime, evening and nighttime views?

Accepted Answer

Yes. You choose the lighting during the framing stage by marking the relevant time-of-day symbol or providing this information in a message. If you do not specify a preference, the studio will select the most suitable time of day.

Question 6

Can the development be composited into a drone photograph?

Accepted Answer

Yes. The studio can commission drone photography or, if you already have your own shots, composite the development into the supplied photographs.

Question 7

How are rooms selected for interior visualizations?

Accepted Answer

These are usually the key sales spaces: the living room, kitchen, bedroom and bathroom.

Question 8

What does the visualization ordering process look like?

Accepted Answer

Contact → material review → production → revisions → final delivery.

Question 9

What are 3D floor plans?

Accepted Answer

They show the layout of an entire unit from an overhead perspective, in a form that is easier to understand than conventional technical drawings. You can find examples and details on the [3D Floor Plans](/uslugi/rzuty-3d) page.

Question 10

Is an interior design required for 3D floor plans?

Accepted Answer

No. The arrangement can be developed during the work. We only require CAD floor plans, which we use as the basis for the concept.

Question 11

What is a 3D virtual tour?

Accepted Answer

It lets users explore an interior or development online in a 360° view, with full camera rotation in every direction, similar to Google Street View. Tours can include information points and interactive features. See the [Interactive Materials](/uslugi/materialy-interaktywne) page for details.

Question 12

Can you create an aerial virtual tour?

Accepted Answer

Yes, either as a 360° tour or as CityPlan, an interactive neighborhood map. This interactive service presents the development and its surroundings from above with full navigation. See our version of CityPlan on the [Interactive Materials](/uslugi/materialy-interaktywne#demo) page.

Question 13

How does an interactive tour differ from a 360° panorama?

Accepted Answer

A tour lets users move between points, while a panorama allows them to rotate the view from one location.

Question 14

What is a 3D property navigator?

Accepted Answer

It is an interactive map that lets users select apartments directly on the building model.

Question 15

What does a unit sheet include?

Accepted Answer

A floor plan, visualizations, technical data and contact details. We can modify the scope and adapt it to the agreed requirements and the development.

Question 16

Can you create a visual identity for a development?

Accepted Answer

Yes. It includes a logo and a visual identity system.

Question 17

How long does project delivery take?

Accepted Answer

The schedule depends on the scope and usually ranges from several days to several weeks.

Question 18

Is support available after the project is completed?

Accepted Answer

Yes. We provide technical support.

Question 19

What elements does a property website include?

Accepted Answer

Galleries, interactive maps, forms and sales sections. We can adapt the website to the client's needs and the agreed scope.

Question 20

Are the websites optimized for SEO?

Accepted Answer

Yes. Technical SEO, metadata, structured data and performance are part of the implementation, while the structure and content are prepared for search engines from the outset.

Question 21

What does the UX design process look like?

Accepted Answer

Research → analysis → design → prototype → testing.

Question 22

Can the sales tools collect leads?

Accepted Answer

Yes. They can include forms and CRM integration.

Question 23

Are apartment configurators available?

Accepted Answer

Yes. They allow users to switch between finish variants. We only need the required materials showing the available variants.

Question 24

How much does the subscription cost and how is it billed?

Accepted Answer

We offer subscription plans tailored to the scale of the project: Starter, Standard and Premium. The fee consists of a per-project setup charge and a monthly subscription. Details are available in the Pricing section. We issue invoices monthly, and you may terminate the agreement with one month's notice. See the full offer at [virtualmasterplan.com](https://virtualmasterplan.com/).

Question 25

How long does a project take to deliver (360° model or implementation)?

Accepted Answer

The schedule depends on the scope and whether the materials are ready. A typical 360° implementation using supplied data takes 2–3 weeks, while a complete 3D model and 360° tours take 4–8 weeks. You will receive a schedule after the kickoff workshop.

Question 26

Can I embed the virtual model, or VirtualMasterplan, on my website?

Accepted Answer

Yes. You will receive embed code that can be added to any HTML website or CMS. The process is straightforward and does not require advanced technical knowledge.

Question 27

What materials do you need to create 3D content for the 360° viewer?

Accepted Answer

We need OBJ or FBX files containing the building model. We can use exports from Revit or SketchUp. Other native formats, such as SKP and 3DS, are also welcome. Before work begins, we agree the complete scope of services and the features to be used in the model, such as a neighborhood map. More information is available at [virtualmasterplan.com](https://virtualmasterplan.com/).

Question 28

Can I integrate the platform with my CRM or API?

Accepted Answer

We currently use our own CRM, designed specifically for convenient management of virtual models, sales, analytics and cooperation with model creators. We plan to make an API available for further integrations with external platforms.

Question 29

Who owns the copyright to the 3D materials and visualizations?

Accepted Answer

The client retains the rights to materials supplied by the client. Materials created as part of the commission are governed by the agreement; as standard, we grant non-exclusive licenses for presenting the development. We can prepare an extended license on request.

Question 30

Does the viewer work on phones and tablets?

Accepted Answer

Yes. The viewer is responsive and works on iOS and Android. It supports touch gestures, VR and AR modes. We recommend Wi-Fi for the best quality.

Question 31

Can I adapt the viewer's appearance to my branding?

Accepted Answer

Yes. The viewer has light and dark modes. We can add your logo and color scheme. White-label solutions, including a custom domain and branding, are available with Enterprise plans.

Question 32

Does the platform support large projects with many units?

Accepted Answer

Yes. VirtualMasterplan is designed for large residential developments with many units and phases, with flexible content management for each phase.

Question 33

What types of property projects are the best fit?

Accepted Answer

It is ideally suited to residential projects, including new developments, existing properties and mixed-use buildings. Support for commercial and rental properties, with additional features and integrations, is planned.

Question 34

The viewer does not load or shows a 404 error. What should I do?

Accepted Answer

The most common causes are CSP restrictions or an incorrect embed address. Check the Content-Security-Policy header (frame-ancestors) and make sure the viewer address is included in the allowed origins. Clear the cache and check the console (F12). Contact support if the problem persists.

Question 35

How much does an architectural visualization cost?

Accepted Answer

We price visualizations per view according to their type: an elevated or aerial view, an eye-level exterior view, or an interior view. Prices usually start at PLN 900 for an interior and PLN 1,200 for an exterior visualization; the final amount depends on the scale and number of visualizations. We also charge PLN 1,500 for reconstruction work, meaning modeling the surroundings. For an exact quote tailored to your project, send the basic materials and information to biuro@wizmaxstudio.com. We reply within 48 hours.

Question 36

How long does it take to create architectural visualizations?

Accepted Answer

A standard package of five views usually takes 12–14 business days if a 3D model is available. A complete campaign with animation and floor plans usually takes 3–4 weeks.

Question 37

What do you need to get started?

Accepted Answer

Floor plans, elevations and a site plan in PDF or DWG format, plus the location identified using Google Maps or the plot coordinates.

Question 38

Can you work with our 3D model?

Accepted Answer

Yes. We accept models from Archicad, Revit, SketchUp and 3ds Max, as well as OBJ, FBX and IFC files.

Question 39

How many revision rounds are included in the price?

Accepted Answer

We refine the materials at the draft stage until the expected result is achieved. After that, one round of comments on the remaining visualizations is accepted, without changing the lighting or camera position.

Question 40

In what formats do you deliver the files?

Accepted Answer

As standard, we deliver 4K JPG and TIFF files. We also prepare versions for banners, social media, displays and large-format printing.

Question 41

Do you also create animations, tours and floor plans?

Accepted Answer

Yes. The same model can be used for an animation, a 360° tour, 3D floor plans and unit sheets without remodeling.

Question 42

How do payment and the agreement work?

Accepted Answer

We work under an agreement with a defined scope, schedule and fixed price. The standard payment schedule is a 30% deposit, with the balance due on acceptance.

Question 43

How much does an interior visualization cost?

Accepted Answer

A single view starts at PLN 1,000 net. In a show-apartment package covering at least four rooms, prices start at PLN 800 net per room. We provide an exact quote within one business day.

Question 44

How long does it take to create interior visualizations?

Accepted Answer

A show apartment takes 6–8 business days after we receive the materials and the mood board is approved. Larger commercial spaces take 2–3 weeks.

Question 45

I do not have an interior design. Is that a problem?

Accepted Answer

No. A floor plan is enough. We propose the stylistic direction and present it as a mood board for approval.

Question 46

How does a material variant differ from a new view?

Accepted Answer

A material variant is usually completed within the first revision round included in the price: it changes a material within the same scene and composition. A new view, meaning a moved camera or lighting changed to a different time of day, is a separate visualization that we develop from scratch.

Question 47

How many revision rounds are included with interior visualizations?

Accepted Answer

Two rounds for each view. Additional rounds cost PLN 480 net per view.

Question 48

In what formats do you deliver interior visualizations?

Accepted Answer

As standard, we deliver 5K JPG and TIFF files. On request, we crop versions for unit sheets, social media and displays.

Question 49

Do you also create 360° tours and interior animations?

Accepted Answer

Yes. When you commission the complete package from us, the total cost is lower than for separate orders. We provide the quote through our client platform for existing clients or by email to the supplied contact address.

Question 50

How do payment and the agreement work for interior visualizations?

Accepted Answer

We work under an agreement with a fixed price and schedule. For a first interior-visualization commission, we require a 30% deposit, with the balance due on acceptance. For a large scope, we may instead divide the total into two installments.

Question 51

How much does a 3D floor plan cost?

Accepted Answer

The base price is PLN 450 net per floor plan for a minimum order of 5. In larger packages, repeated apartments with minor changes or mirrored layouts are often not included separately in the billing.

Question 52

How long does it take to create 3D floor plans?

Accepted Answer

A single floor plan takes 2–5 business days, while a package for an entire building takes 2–4 weeks with delivery in stages. In express mode, we deliver up to 10 floor plans within 24–48 hours of approval and more than 10 within 72 hours; the surcharge is 50%.

Question 53

Is a 3D floor plan dimensionally accurate?

Accepted Answer

Yes. We build the model from technical documentation; only the presentation changes, not the geometry.

Question 54

What if I only have a sketch or scan?

Accepted Answer

A legible dimensioned floor plan is sufficient, including a hand-drawn survey sketch. For packages of at least 5 floor plans, we require DWG files to ensure the greatest possible accuracy.

Question 55

What files will I receive with the 3D floor plans?

Accepted Answer

5K JPG or PNG files for online use, a PDF for print, and versions both with and without labels.

Question 56

Can I change the arrangement after delivery?

Accepted Answer

Yes. We archive the model. A second variant costs 60% of the floor-plan price, while an update following design changes costs PLN 120 per floor plan and includes one revision round.

Question 57

Do you also create floor plans for houses and entire floors?

Accepted Answer

Yes: multi-story houses, entire floors, commercial units and offices.

Question 58

How do payment and rights work for floor plans?

Accepted Answer

The agreement sets a fixed price and schedule. For packages, we normally require a 30% deposit.

Question 59

How much does an architectural animation cost?

Accepted Answer

A short 15-second teaser starts at PLN 4,900 net. A complete film starts at approximately PLN 250 net per second of finished footage.

Question 60

How long does it take to create an animation?

Accepted Answer

We usually complete a teaser in around 2 weeks, a 60-second film in 3–5 weeks, and a campaign package in 4–6 weeks.

Question 61

How long should an animation be?

Accepted Answer

A duration of 15–30 seconds works best for social media. A complete sales film is usually 45–90 seconds long.

Question 62

How does an animation differ from a visualization?

Accepted Answer

A visualization is a single view, while an animation is a film with camera movement, editing, music and sound.

Question 63

Can you use our 3D model for an animation?

Accepted Answer

Yes. We accept models from Archicad, Revit and SketchUp, as well as OBJ, FBX and IFC files.

Question 64

At what quality do you deliver the film?

Accepted Answer

As standard: 4K, 24 fps, MP4 for the web and ProRes for sales-office displays.

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